The new standard warranties for our fully rugged products go beyond what you might expect and make the decision of choosing Getac that much easier. With accidental damage now included in 3 or 5 year warranty packages you can be assured your units will be back up and running without the worry of additional cost or extended downtime should the unexpected happen.
Accidents can take your equipment out of service when you least expect it, especially in a rugged environment, which can cause costly equipment downtime. That is why Getac has introduced accidental damage as standard under our new Bumper-to-Bumper warranty, to help minimize your enterprise IT costs.
Offering the same quality and service as our fully rugged warranty, although without accidental damage protection, this way you ensure your unit is out of your business for the shortest possible time.
If You Purchased Your Device in 2016
You have the option to upgrade to the full, accidental-damage-included, Bumper-to-Bumper warranty at 50% discount with the benefit of a two-month warranty extension.
If You Purchased Your Device Between 1 Jan and 20 April 2017
You are automatically entitled to a FREE upgrade to a Bumper-to-Bumper warranty, extended by 2 months from the date your unit was purchased.
Getac fully rugged tablets and convertibles come with 3 years Bumper-to-Bumper warranty, including accidental damage, as standard. Getac will repair or replace the device in line with terms and conditions.
• Only genuine Getac approved parts used in any repair
• Highest quality repair by Getac qualified technicians
in our own customer-centric support centre
• Standard and consistent repair management
• Getac control and ownership for entire repair process
• Collection from your base at a time pre-notified to
you by text
• DHL courier who packs your unit in specially designed
protective casings
• Point-to-point service that speeds up entire service process
• Getac control and accountability door-to-door
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